“Netiquette” Matters More Than Ever
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Tea Time
Imagine that you are talking to a friend or acquaintance. Part of making a good impression is being cordial. Like having good manners at the dinner table, being polite has advantages. Being courteous on the internet is called “netiquette.”
When writing an email or a message, try to keep it short and sweet. Think of it like telling a story. You want to give enough details so your recipient understands, but not so many that they get bored. One or two short paragraphs are usually all that is needed. TLDR is an acronym used in text messaging that means “too long didn’t read.”
Always put a subject on your email, since it’s like a title for a book. It helps people know what your message is about, so they’ll read it. Write like you talk, while being formal, simple and straight to the point. Don’t try to write like someone else, you can be yourself. Choose your words carefully, because no one wants to say something that someone might misunderstand.
Before you send anything, read it twice! Check for spelling mistakes and make sure your sentences make sense. This author often prints out email messages in advance of sending them, which allows for thorough proofreading. Ask permission if you would like to send large files as attachments. If it’s bigger than 5MB, it may be possible to share a link to the resource instead. Please feel free to contact me at our office in the Courthouse Annex if you have questions about how to create a link.
Emojis are symbols that can be added to written communication, or replace it completely. These are convenient and often fun, but keep them out of professional interactions. Don’t use too many, no matter your generational cohort, but a few are fine to show friends how you feel. Too many could be distracting, and you better be sure about all the meanings that a specific emoji might convey.
Remember to never click “reply all” unless everyone really needs to see your message. It’s like yelling to a whole room when you only need to talk to one person. Don’t type in ALL CAPS, which is considered to be shouting online. If something is important, just write it clearly and simply. Don’t forward a message unless you have read it and know that it is okay to share. “Flaming” means being combative or confrontational. It certainly is not well mannered to start fights or spread rumors.
A good rule comes to mind that should always apply, whether or not you are using the internet. It was first shared with me by my great grandmother Louise, whom I had the privilege of knowing. “If you can’t say anything nice, then don’t say anything at all.” Those wise words should sound familiar to just about everyone.
That’s netiquette! It’s all about emphasizing the importance of kindness, restraint and respect online. If the urge to complain gets to be too much, then figure on getting some walking in before you hit the send button.