Cherokee County residents will now be able to access community resources that support internet affordability, access to computers and digital devices, digital skills and literacy, tech support and free Wi-Fi with one call. The N.C. Department of Information Technology’s (NCDIT) Division of Broadband and Digital Equity has announced a partnership with NC 211. NC 211 is a referral service powered by United Way of North Carolina that offers free and confidential information on health and human services within communities.

United Way’s NC 211 service connects callers to verified sources for basic needs, such as housing and utility assistance, food, healthcare and transportation. In addition, it now offers digital skills assessments, help setting up an email address, locations of libraries that offer free Wi-Fi or a computer lab, and sites for upcoming computer skills classes. The 211 service is available in many languages and is open 24 hours a day, seven days a week, 365 days a year.

Anyone in North Carolina can dial 2-1-1 or 888-892-1162 for a free and confidential call with a trained community resource specialist that will listen, identify needs and connect them to local resources that offer solutions to fit their situation.

For more information about your specific case, or to discuss resources that are available in Cherokee County, please feel free to contact me at our office.