Qualla-T Customer Service and Hospitality Virtual Training

— Written By

Qualla-T Customer Service integrates Cherokee and mountain values and attitudes into your workplace as a basis for providing excellent customer service.

Topics include:

  • Stress management
  • Speaking and listening skills
  • Handling complaints
  • Managing difficult people
  • Body language and more

Register by September 18, 2020. A Zoom link will be emailed to you upon registration.

Written By

Doug Clement, N.C. Cooperative ExtensionDoug ClementCounty Extension Director, Cherokee Call Doug E-mail Doug N.C. Cooperative Extension, Cherokee County Center

Contributing Author

Rob Hawk, N.C. Cooperative ExtensionRob Hawk, IICounty Extension Director, Jackson and Swain Counties Call Rob E-mail Rob N.C. Cooperative Extension, Jackson County Center
Updated on Aug 15, 2020
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